• How do I register?

    Visit the all programs page and select the course you would like to enrol in.

    Click the ‘enrol for free’ button and enter your email, first name and last name to create your account. You will then be asked to create a password and provide your service name, postcode, and job title. You will be redirected straight to the course, and you are now ready to begin your learning journey.

    A welcome email confirming your enrolment in the course, as well as an email confirming your registration on the platform, will be sent to the email address you registered with.

  • How do I access the e-learning platform?

    You can access the e-learning platform from any device connected to the internet. Visit your Student Dashboard to access the courses you are enrolled in.

  • How do I enrol in another course?

    Once you have created your account, you can easily sign up to another course. Visit the all programs page, select the course, then click the ‘Enrol for free’ button. You will then be taken directly to the course, which you can begin immediately.

    All courses you are enrolled in are accessible from the Student Dashboard.

  • How do I reset my password?

    If you are unable to log in to the platform, you can reset your password by clicking on ‘Forgot password?’ on the login page. This will prompt you to enter the email address you signed up with and will send you instructions to reset it.

    Within the portal, you can update your password by clicking on your profile on the top right corner of the webpage and selecting ‘My Account’. After this, click on ‘Password’ on the left toolbar and enter the necessary details to change your password.

  • Will I receive a certificate upon completing the course?

    Yes. When you reach 100% completion of the course, you will be issued a certificate. Click the "Get Your Certificate" button within the course to view and download a PDF of your personalised certificate.

    Once your certificate has been created, you can access it from within your profile settings. You will also receive an email upon completing the course with a link to your certificate. Please check your spam folder if you do not receive emails.

  • How do I have my TQI hours verified?

    Once you have have completed a course and received your completion certificate, please email [email protected] to have the program hours verified. In order to verify your hours, you will need to provide your full name, TQI registration number and a copy of your completion certificate. The Early Childhood Policy team will verify completion of the course and the hours should appear in your TQI portal within 7-10 business days from receipt of your email.

Acknowledgement of Country 
We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.